Exploring On Hold Reason Analysis Process Mining Use Case Series
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- Self-service channels such as portal or email allow quick customer or employee service. However, unlike phone, walk-up or a ...
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In-Depth Information on On Hold Reason Analysis Process Mining Use Case Series
From a service delivery perspective putting a piece of work whether it be an IT incident or maybe a Customer Service This video is part of the This video is part of the Process Mining
Learn more about OCPM here: https://celon.is/What-is-OCPM Object-centric
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